MANAGING CULTURAL DIVERSITY

This is a handbook for managing cultural diversity for a fictitious hospitality organization. It give general guidelines that can be adopted by an organization in any part of the world. The information given herein should not be seen as providing a legal document and so readers are at liberty to interpret it according to their respective settings.本手册为面向虚构接待服务（hospitality）机构的文化多样性管理手册。其所涵盖的通用指导准则可被全球范围内的各类机构采纳使用。需特别说明的是，本文所载信息不应被视作法律文件，读者可根据各自的实际应用场景自行解读。