Supplementary Material for: The Role of Digital Navigators in Promoting Clinical Care and Technology Integration into Practice
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As the role of technology expands in healthcare, so does the need to support its implementation and integration into the clinic. The concept of a new team member, the digital navigator, able to assume this role is introduced as a solution. With a digital navigator, any clinic today can take advantage of digital health and smartphone tools to augment and expand existing telehealth and face to face care. The role of a digital navigator is suitable as an entry level healthcare role, additional training for an experienced clinician, and well suited to peer specialists. To facilitate the training of digital navigators, we draw upon our experience in creating the role and across health education to introduce a 10-h curriculum designed to train digital navigators across 5 domains: (1) core smartphone skills, (2) basic technology troubleshooting, (3) app evaluation, (4) clinical terminology and data, and (5) engagement techniques. This paper outlines the curricular content, skills, and modules for this training and features a rich online supplementary Appendix with step by step instructions and resources.
随着科技在医疗保健领域的影响力持续扩张,其在临床场景中的落地与整合所需的支撑保障也同步提升。本文提出数字导航员(digital navigator)这一全新岗位概念,作为解决上述需求的可行方案。依托数字导航员,当前各类临床机构均可借助数字健康工具与智能手机设备,优化并拓展现有远程医疗与线下诊疗服务。该岗位既适配医疗保健领域的入门级从业需求,也可作为资深临床医师的进阶培训方向,同时十分适合专科协作医师的能力提升。为推动数字导航员的培训工作开展,我们结合自身在该岗位创设及健康教育领域的实践经验,设计了一套总时长10小时的培训课程体系,覆盖五大培训模块:(1)智能手机核心操作技能;(2)基础技术故障排查;(3)医疗应用程序评估;(4)临床术语与数据规范;(5)患者参与技巧。本文详细阐述了该培训的课程内容、技能要求与模块框架,并附带内容详实的在线补充附录,内含分步操作指南与配套学习资源。



