Consumer Complaint Database

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that are sent to companies for response. Complaints are published after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaints referred to other regulators, such as complaints about depository institutions with less than $10 billion in assets, are not published in the Consumer Complaint Database. The database generally updates daily. Link to data - https://www.consumerfinance.gov/data-research/consumer-complaints/#download-the-data Crux Product Identifier: Cx00997消费者投诉数据库（Consumer Complaint Database）是收录消费者针对金融产品与服务所提出投诉的集合，此类投诉将被提交至相关企业以获取官方回复。企业作出答复且确认与消费者存在商业合作关系后，或自投诉提交之日起满15天后（以较早发生者为准），相关投诉将予以公开。转介至其他监管机构的投诉（例如针对资产规模不足100亿美元的存款类金融机构的投诉），不会在该数据库中公开。该数据库通常每日更新。 数据链接：https://www.consumerfinance.gov/data-research/consumer-complaints/#download-the-data 核心产品标识符：Cx00997