Data collected at call centre on complaints and referals and advice on energy efficiency.

data.gov.uk2013-12-19 更新120

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

data.gov.uk2016-02-10 更新30

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

data.gov.uk2016-02-10 更新10