User assessment authority contact disability area – Handler understood what the user said at the meeting, percentage “Yes” (%)
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This is a development key figure, see questions and answers on kolada.se for more information. Number of replies “Yes” to the question “Does the handler at the meeting understand what you said?”, divided by the number of respondents to the question in total. The answer options were ‘Yes’, ‘Part-wise’ and ‘No’. The survey is not a total survey why the result for a municipality may be based on a smaller number of users’ answers, but at least five. The survey has been conducted using questionnaires adapted for people with disabilities (e.g. optional pictograms or reading). Data is available according to gender breakdown.
本指标为衍生关键指标,详细信息请参阅kolada.se网站的问答内容。该指标的计算方式为:问题「参会负责人是否理解您的表述?」的「是」类回复数量,除以该问题的总受访者人数。该问题的回答选项分为「是」、「部分理解」与「否」三类。本次调查并非全面普查,因此单个市镇的统计结果可能基于较少的用户回复,但有效回复数量至少为5份。本次调查使用了针对残障人士优化的问卷(例如提供可选的象形图或朗读辅助功能)。数据可按性别分类获取。



