Number of active users of the mobile banking application (only a mobile phone) - 2017

Customers using mobile devices can use their bank account via the bank's website or a separate application. Such a solution allows for easier logging in (usually no customer number is required, but only a password) and a number of additional functions (from a more extensive interface to a larger number of possible operations - making a transfer, opening a deposit, taking a relatively small loan). This access channel also saw an increase in the number of users. At the end of 2017, the number of people actively using applications installed on mobile phones amounted to 5.5 million people and increased by nearly 2.5 million compared to the previous year.

使用移动设备的客户可通过银行官方网站或独立移动应用程序访问其银行账户。此类访问方案可简化登录流程（通常无需提供客户编号，仅需验证密码），并支持多项附加功能：从更全面的界面布局到丰富的可执行操作，涵盖转账、开立存款账户、申请小额贷款等。该访问渠道的用户规模亦呈增长态势：截至2017年末，活跃使用手机端安装的银行应用的用户数量达550万，较上一年度新增近250万用户。