Robot Vacuum Raw Classifies Dataset

This dataset contains the <i>raw</i> data underlying the study <b>“From Reviews to Empathy: NLP-Driven Automated Empathy Mapping and Its Methodological Implications”</b>. It consists of unprocessed product review data and associated annotations that form the empirical basis for the proposed multi-layered NLP framework integrating Empathy Mapping (Think–Feel–Say–Do quadrants) with Customer Journey Mapping stages.